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Information Bank
Yeni Nesil Müşteri Deneyimi Yönetimi Araştırması 2024
Next Generation Customer Experience Management Research 2023
10th Customer Service & Experience Summit
2021 Turkey Call Center Market Data
Presentations that Make a Difference
2020 Turkey Call Center Market Data
2019 Turkey Call Center Market Data
"A Closer Look at GDPR" Seminar Presentation
7th Customer Service and Experience Summit Presentation
Call Center Industry Standards
2018 Turkey Call Center Market Data
Where Do We Stand with the Personal Data Protection Law? Seminar Presentation
Turkey Call Centers Industry Research - 2017
Personal Data Protection Law - Frequently Asked Questions
Turkey Call Centers Industry Research - 2016
Personal Data Protection and Electronic Commerce Law
4th Customer Service Summit CCA Presentation
Professional Certification
2015 Turkey Call Center Industry Market Research
3rd Call Center Summit Presentation
Customer Interaction Evaluation - E-Retail
Customer Interaction Evaluation - Banking
2014 Turkey Call Center Industry Market Research
2nd Call Center Summit Presentation
Risk Assessment Guide for Call Centers
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